Resources for Seniors & Vulnerable Residents
Free, trusted help for older and vulnerable residents — crisis support, legal aid, fraud protection, and local services. Tap any number to call.
In an emergency
Crisis & Abuse Reporting
Florida Abuse Hotline (DCF)
State 24/7 line to report abuse, neglect, or financial exploitation of an elderly or vulnerable adult — by anyone, including caregivers, family, or board members.
National Elder Fraud Hotline (U.S. DOJ)
Free case managers help seniors who’ve been targeted by scams, identity theft, or fraud report it to the right agencies.
National Domestic Violence Hotline
Confidential 24/7 support for anyone experiencing abuse in a relationship or household.
Broward State Attorney — Elder Abuse Unit
Prosecutes physical abuse, scams, and criminal exploitation of seniors in Broward County. To report abuse, use the Florida Abuse Hotline above; this office handles prosecution — call and ask for the Elder Abuse Unit.
Free Legal Help & HOA / Condo Defense
Florida Senior Legal Helpline (Elder Affairs)
Free civil legal advice and phone consultations for Florida residents 60+. Good first call for consumer fraud or board overreach questions.
Legal Aid of Broward — Senior Citizen Law Project
Free legal representation for low-income Broward seniors (60+): housing disputes, consumer fraud, debt collection, and exploitation.
Florida Condominium Ombudsman (DBPR)
If your building is a condominium association under Florida Statute 718, this neutral state official reviews complaints about elections, board transparency, and records access. Ft. Lauderdale office.
Spanish inquiries: 954-202-3235
Fraud & Financial Protection
AARP Fraud Watch Network Helpline
Free scam help and guidance for anyone (no membership needed) — talk through a suspicious call, letter, or charge.
Broward Property Appraiser — Owner Alert
Free service that alerts you if a deed or mortgage is recorded on your property — helps catch title/deed fraud early.
Email: [email protected]
Reporting Federal Benefit Fraud (Medicare / Social Security)
For Medicare or Social Security scams and identity theft, report through the official Social Security OIG portal, or call SHINE (see Health & Insurance) for free local help navigating Medicare fraud.
Local Services & Case Management
Elder Helpline — Area Agency on Aging of Broward
The main local hub for senior care. Connects residents 60+ to meals, utility/home-energy aid, in-home care, and elder safety programs.
211 Broward
24/7 community help line — crisis counseling, financial assistance, senior housing, and local program referrals.
Eldercare Locator (national)
Public service that connects older adults and caregivers to trusted local services anywhere in the U.S.
Florida Long-Term Care Ombudsman
Advocates for residents of assisted-living and nursing facilities — investigates concerns about care and resident rights.
Broward County Transit — Paratransit (TOPS!)
Door-to-door transportation for residents who can’t use the regular bus due to age or disability.
Health & Insurance Guidance
SHINE — Serving Health Insurance Needs of Elders
Free, unbiased one-on-one counseling on Medicare, Medicaid, and long-term-care insurance — so seniors aren’t pressured by private brokers.
Alzheimer’s Association 24/7 Helpline
Round-the-clock support for people with dementia and their caregivers — information, decision-making help, and crisis assistance.
Books, Technology & Library
Pompano Beach Branch Library
Free large-print books, audiobooks, and digital downloads (Libby app), plus free computer access and basic tech help for seniors. 50 W Atlantic Blvd, Pompano Beach, FL 33060.
Building 51 Book Exchange
Our own lobby “little free library” — take a book, leave a book. A simple way to share good reads with neighbors.
This directory is provided as a courtesy to Building 51 residents and is not affiliated with any government agency or the Association. Details can change — please confirm with each organization directly.